Privacy Policy
Effective Date: August 1, 2026
Policy Code: XC-PP-2026-V3
Xango Creation ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us across our social media platforms and communication channels.1. Information We CollectWe collect information that you provide directly to us, data collected automatically, and information from third-party services.
- Personal Data: Names, shipping addresses, billing addresses, email addresses, phone numbers, and social media handles.
- Derivative Data: IP addresses, browser types, operating systems, and website interaction data.
- Financial Data: Payment details processed securely by our third-party payment partners.
2. How We Use Your InformationWe use your data to deliver, maintain, and improve our services, shopping experience, and community engagement.
- Order Fulfillment: Processing payments, managing shopping carts, and shipping physical products.
- Communication & Community: Sending order updates, responding to direct messages, and managing community channels.
- Marketing & Advertising: Serving targeted ads, analyzing campaign performance, and sending newsletters.
3. Sharing Your Information with Third-Party ToolsWe do not sell your personal data. We share your information with trusted third-party service providers to operate our business:Analytics & Marketing
- Google Analytics: Tracks website traffic and user behavior to optimize our site.
- Mailchimp: Stores contact details to distribute marketing emails and newsletters.
Payment Processing & Financing
- Standard Processors: Stripe, Square, PayPal, Venmo, Cash App, and Apple Pay securely handle financial transactions.
- Buy Now, Pay Later (BNPL): Klarna and Afterpay manage installment payment plans.
Shipping & Logistics
- Carriers: USPS, FedEx, and UPS receive your name and shipping address to deliver physical packages.
Social Media & Advertising Tracking
- Social Networks: Facebook, Instagram, TikTok, Snapchat, LinkedIn, and MySpace. We use their tracking pixels and plugins to deliver targeted advertisements, analyze ad performance, and track user conversions from social media to our website.
Communication & Community Platforms
- Direct Channels: Discord, WhatsApp, and social media direct messaging platforms are used to provide customer support, build community spaces, and communicate directly with users.
4. Security and Data RetentionWe implement industry-standard administrative, technical, and physical security measures.
- Data Security: We use encryption to protect sensitive data during transmission.
- Data Retention: We store personal data only as long as necessary for business, fulfillment, or legal purposes.
5. Your Privacy RightsDepending on your location, you hold specific rights regarding your personal data.
- Access and Portability: Requesting a copy of the personal data we hold about you.
- Correction and Deletion: Asking us to update incorrect data or erase your information.
- Opt-Out: Unsubscribing from marketing emails or adjusting your social media privacy settings to block pixel tracking.
6. Contact UsIf you have questions about this policy or our data practices, please contact us.